Field Sales Territory Manager

In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're...

As a Field Sales Territory Manager, you will serve as the on-the-ground face of Imprint's co-branded credit card programs in retail environments. In this role, you will work directly with store associates and members to drive card acquisition, improve program penetration, and deliver a best-in-class customer experie...

Locations: New York, Philadelphia, Chicago, Dallas, Phoenix/Scottsdale, San Francisco, Los Angeles, Atlanta, Miami/Tampa.

Serve as an on-site brand ambassador for Imprint's co-branded credit card programs, engaging store associates and guests to communicate card features, benefits, rewards, and promotional offers
Train and coach retail store associates on card sales techniques, objection handling, and program value—building their confidence and capability to independently drive card applications
Drive card acquisition by connecting credit card benefits to the in-store shopping experience and tailoring recommendations to individual customer needs and interests
Assist customers with completing credit card applications accurately, ensuring a smooth and compliant application experience from start to finish
Collaborate with store teams to meet daily, weekly, and monthly acquisition goals, contributing to a positive, results-oriented team environment
Track and report on store-level performance metrics, including application volume, associate engagement, and cardholder penetration rates, surfacing insights to your manager
Maintain strong working knowledge of the partner brand's products, promotions, events, and loyalty programs to effectively connect card benefits to the broader customer experience
Identify operational gaps or coaching opportunities at the store level and escalate with proposed solutions to the Head of Field Sales
Adhere to all applicable bank policies, procedures, regulations, and legal requirements, including those governing consumer credit applications and data privacy
Maintain scheduling flexibility as business needs evolve, including availability across store hours, evenings, weekends, and key retail seasons

4+ years of sales, retail, or customer service experience; experience in a credit card, financial services, or consumer banking environment is a strong plus
Demonstrated ability to meet and exceed sales targets in a fast-paced, guest-facing environment
Strong communication and interpersonal skills, with the ability to engage and build rapport with diverse groups of customers and store associates
Comfort working in a dynamic, field-based role with regular travel across assigned retail locations
Ability to adapt quickly to changing store environments, business priorities, and customer needs
Basic understanding of financial concepts, credit cards, and rewards programs; training will be provided
High school diploma or equivalent required
Availability to work a flexible schedule including evenings, weekends, and holidays based on business needs
Experience in fintech, payments, or co-branded credit card programs
Background working within or alongside a brand with a significant retail footprint
Familiarity with training or coaching retail associates in a sales capacity
Bilingual language skills
Experience working in a performance-based or variable compensation environment