About the Job
Senior Engineering Manager - Progressive Onboarding and Funnel Optimisation
Growth engineering leader with experience scaling customer acquisition platforms, experimentation and high performing engineering teams.
Shape the future of how millions of customers discover and join Zip through AI powered, high impact acquisition experiences.
Required Skills & Abilities
Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you're a great fit with our four Values, and have a desire to learn and grow.
So whether you meet some or all of the desirable attributes below, we'd still love to hear from you.
Experience leading multiple engineering teams within a product led technology organisation.
Strong background in growth engineering, digital onboarding or customer acquisition platforms.
Experience building high performing engineering leaders and developing Engineering Managers.
Strong technical knowledge of modern cloud based software engineering and distributed systems.
Experience delivering large scale customer facing digital products across onboarding, payments, identity or ecommerce.
A track record of using experimentation, A/B testing and data driven insights to improve customer journeys and business outcomes.
Experience working with modern engineering practices and technologies including cloud platforms, AI enabled development tools and customer personalisation capabilities.
Strong stakeholder management skills with the ability to influence across Engineering, Product and Design.
A collaborative leadership style that empowers teams, drives accountability and enables continuous improvement.
A mindset that embraces AI and new tools to adapt, learn and grow.
An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game
As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.
Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.
Zipsters tell us these are just some of the best things about working here. You’ll also receive:
25 days paid leave annually, including birthday leave and quarterly wellbeing days
16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
Family support policies including miscarriage bereavement leave and domestic violence leave
Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
2 days paid volunteering leave per year
Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
Fee-free Zip products, and discounts with Zip merchant partners
Team social events, epic offices, free breakfast daily, and weekly free lunches
