About the Job
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and ...
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
Key Responsibilities
We’re building a dedicated Strategic Accounts team to own ElevenLabs’ most important customer relationships in North America, and we’re looking for a high-impact Strategic Account Executive to be among the first hires.
This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations, building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation - across customer experience, product, and operations.
These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You're not just executing a playbook - you're writing it.
Own and grow a focused portfolio of strategic accounts, driving both net-new business and expansion
Develop and execute multi-year account strategies across business units, geographies, and use cases
Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions)
Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders
Act as a strategic advisor, educating on emerging trends and shaping customers’ long-term AI roadmap
Partner cross-functionally with Solutions Engineering, Customer Success, and Partnerships to deliver and expand
Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights
Feed learnings from the field into the product roadmap and broader strategic sales playbook
Drive creative outbound and high-touch engagement strategies (onsites, exec briefings, events)
Required Skills & Abilities
6-10+ years of quota-carrying experience with a focus on strategic / enterprise accounts
Proven track record of closing and expanding seven-figure+ deals within named accounts
Experience leading complex, multi-threaded sales cycles across large organizations
Strong ability to drive land-and-expand motions and long-term account growth
Experience scoping consultative, custom deals that go beyond standard SKUs
Technical fluency - able to engage product and engineering leaders on APIs, integrations, and architecture
Executive presence with the ability to influence C-suite stakeholders and long-term strategy
Track record of translating customer needs into product feedback and roadmap influence
Creative, self-driven approach to outbound and pipeline generation
Comfortable operating in a high-growth, ambiguous environment, building playbooks from scratch
Willingness to travel for customer engagements (onsites, QBRs, executive meetings)
Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
