About the Job
As a pivotal member of the House Rx team, you will work closely with specialty care clinics to optimize outcomes for specialty patients and improve the specialty pharmacy experience for patients and their caregivers.
Key Responsibilities
Monitor and evaluate therapies for medication-related issues
Recommend therapy changes where required
Monitor patient adherence
Oversee dispensing activities across sites to ensure standard operations
Accountable for onsite KPIs such as time to fill, inventory balance, and QREs
Identify and resolve insurance-related issues for patients
Improve the patient experience by providing world-class care while resolving clinical questions
Act as a liaison between the patient and their provider
Travel to client sites to provide coverage for pharmacist/technician PTO
Act as an expert on House Rx processes to ensure consistency among client site operations
Participate in operational projects as assigned
Travel up to 80%
Required Skills & Abilities
You hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and are licensed in Texas and are willing to obtain licensure in Louisiana
You have an unrestricted drivers license
You are excited about working as part of the care team, collaborating with providers, to improve specialty medication outcomes
You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance and will go above and beyond to help patients gain access, including composing appeal letters and seeking any available financial assistance
You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
You are knowledgeable about specialty medications - bonus if you have experience the Oncology space
You have a willingness to learn therapeutic areas you are not familiar with (yet!)
You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
You are highly organized, with excellent attention to detail, focused on delivering quality patient care, comprehensive documentation, and exceptional execution every day
