About the Job
Shape how Zip shows up in the next generation of commerce, taking bold ideas in AI led shopping and agentic payments from experimentation through to real customer experiences.
Bring 5+ years of product management experience across payments, cards, banking or fintech, with the commercial judgement and product leadership to navigate complex and emerging opportunities.
Work flexibly from our Sydney or Melbourne office, collaborating closely with Engineering, Design, Data, Risk, Fraud, Compliance, Payments and Commercial teams.
Required Skills & Abilities
Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.
So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:
5+ years of product management experience, ideally within payments, cards, payment service providers, banking or fintech.
Experience owning complex customer facing products from strategy and discovery through to delivery, iteration and measurable outcomes.
Strong commercial and analytical capability, with confidence using data to shape strategy, prioritisation and stakeholder decisions.
A track record of working effectively in ambiguous and emerging problem spaces, framing assumptions and testing ideas when the outcome is not yet known.
Strong stakeholder leadership, with the ability to bring technical, design, data, risk and commercial partners together around shared outcomes.
Exposure to agentic commerce, AI led shopping or AI enabled and automated product experiences would be highly regarded.
Experience building external partnerships or integrating third party payment capabilities would be valuable.
Familiarity with tokenisation, payment credentials or emerging payment protocols and standards would be an advantage.
A mindset that embraces AI and new tools to adapt, learn and grow.
An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.
A mindset that embraces AI and new tools to adapt, learn and grow.
An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game
As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.
Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.
Zipsters tell us these are just some of the best things about working here. You’ll also receive:
25 days paid leave annually, including birthday leave and quarterly wellbeing days
16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
Family support policies including miscarriage bereavement leave and domestic violence leave
Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
2 days paid volunteering leave per year
Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
Fee-free Zip products, and discounts with Zip merchant partners
Team social events, epic offices, free breakfast daily, and weekly free lunches
