About the Job
At Significance, we believe the best results come from investing in great people. As a woman-owned consulting firm supporting federal civilian and Department of Defense customers, we bring together talented professionals who are passionate about solving complex challenges and making a meaningful impact.
We're proud of the culture we've built - one rooted in trust, collaboration, respect, and genuine relationships. Our people are empowered to share ideas, grow their careers, and deliver exceptional results while supporting missions that matter. It's a culture we're proud of, and one that has earned us recognition as a Washington Business Journal Best Place to Work for seven consecutive years.
Significance, Inc. is seeking a Federal Travel Subject Matter Expert / Project Manager to lead delivery of travel support services to HHS ASPR to support an upcoming federal program (contingent upon award). This position will be primarily remote, with occasional travel to the DMV when needed.
This is a dual-hatted role: the incumbent is the program’s senior authority on the Federal Travel Regulation (FTR), HHS Travel Policy, and ASPR travel policy, and simultaneously carries project management accountability for staffing, deliverables, reporting, quality, and customer communication under the ASPR TSS Statement of Work. ASPR travel is mission-critical and frequently non-routine, spanning routine TDY, conferences, exercises, National Special Security Events, and emergency deployments for federally declared disasters. The role demands sound judgment under compressed timelines, discretion supporting senior and high-profile travelers, and a central part in ASPR’s transition from ETS2/Concur to GO.gov (ETSNext).
Responsibilities:
Project Management and Program Delivery
• Own execution of the ASPR TSS task order: scope, schedule, staffing coverage, quality, and deliverable compliance, using an Integrated Master Schedule and issue/risk logs.
• Deliver weekly status reports and meetings, and monthly reporting of work by support category (authorizations, vouchers, monitoring, traveler follow-up) with workload trends, turnaround times, and process improvement recommendations.
• Serve as primary operational point of contact to the ASPR COR and Travel Services Branch leadership; lead recurring operational and service improvement check-ins.
• Supervise and schedule travel coordination staff to sustain coverage 8:00 AM–10:00 PM, Sunday–Saturday; activate and oversee surge personnel for 24/7 emergency support across multiple events and locations.
• Review staffing levels against SOW requirements and notify ASPR in writing when insufficient; execute phase-in and phase-out planning, quality control, and protection of GFI/GFP.
Federal Travel Subject Matter Expertise and Operations
• Serve as authoritative program resource on the FTR, GSA guidance, HHS Travel Policy, and ASPR policy; advise travelers and
Required Skills & Abilities
Federal travel program depth. Hands-on expertise administering a federal travel program end to end — authorizations, reservations, vouchers, approval workflows, reimbursement, and reporting.
• FTR mastery. Ability to interpret the FTR and agency supplements and apply them independently to non-routine travel situations.
• Electronic travel systems. Proficiency in ETS2/ConcurGov or a comparable federal system, including document lifecycle management, profile and routing administration, and troubleshooting.
• Voucher and authorization review. Proven ability to review expenses for accuracy, allowability, and compliance; validate accounting codes and funding lines; resolve reimbursement-delaying errors.
• Project management and team leadership. Experience managing scope, schedule, deliverables, risk, and quality on a federal task order, and supervising coordination or help desk staff across extended hours.
• Reporting and analysis. Ability to extract travel and financial system data and produce management, compliance, audit-support, and executive reports; identify trends and recommend improvements.
• TMC and travel card knowledge. Experience coordinating travel through a Travel Management Center; working knowledge of city-pair fares, lodging per diem, and IBA/CBA usage.
• Communication, judgment, and discretion. Excellent written and verbal communication; sound decisions under compressed timelines; demonstrated discretion supporting sensitive, high-profile, or VIP travel.
• Availability. Willing to support after-hours and surge operations during emergency activations and participate in an on-call escalation rotation.
• Location and eligibility. Resides in the DC/MD/VA area and can report on-site in Washington, DC as directed. U.S. citizenship required; must obtain and maintain a favorably adjudicated federal background investigation (minimum NACI) with fingerprinting and PIV credentialing.
Skills Preferred
• HHS and ASPR experience. Prior travel support to HHS or an Operating/Staff Division (ASPR, CDC, NIH, FDA, CMS, IHS, PSC), including emergency preparedness or deployment travel.
• GO.gov and ConcurGov. Direct experience with GO.gov (ETSNext) implementation, configuration, testing, or operations; service as a Federal Agency Travel Administrator or ETS2 system administrator.
• Special events and group travel. Coordination of NSSEs, large conferences, exercises, or group travel of 100 or more travelers.
• Foreign, relocation, and executive travel. OCONUS travel, Notification of Foreign Travel processes, invitational travel, PCS/relocation support, or SES and principal-staff travel support.
• Financial systems and travel cards. Familiarity with UFMS, HIGLAS, NBS, or comparable systems, and with travel card program administration and delinquency monitoring.
• Certifications and clearance. PMP, CAPM, ITIL, CGTP, or GBTP; existing background investigation eligible for reciprocity or active Public Trust or higher.
• Tooling. Advanced Excel, Power BI or comparable reporting tools, SharePoint, and case management platforms.
