Market Associate

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their...

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 56,000 hotels in 150+ countries - with over 140 million reservations processed by SiteMinder’s technology every year.

Source opportunities and canvass potential clients via cold calling and respond to all incoming product inquiries, referrals and leads in a timely and effective manner
Maintain regular contact with prospective clients and new accounts
Achieve sales KPIs and targets, finalising all sales in a timely manner
Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner.
Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins
Maintain accurate records of your business development activities on SiteMinder's CRM system
Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager
Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback
Coordinate and arrange client events, meetings and demos
Create and maintain client databases and mail lists
Continue learning about yourself and adding to your skill bank with our career growth, development and progression plans

Candidates must be located in Bali or within commutable distance
You will be confident, personable and eager to successfully hit your sales goals
Eager to learn and takes on feedback constructively
Have a basic understanding of how to achieve sales targets and manage business development activities
Ability to work autonomously from home
Fluent verbal and written communication skills in Indonesian
Fluent verbal and written communication in English as it is necessary for communication with managers and colleagues
An aptitude and eagerness to learn our sales process and products
Experience using a CRM system is highly preferred but not essential