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Account Onboarding Specialist - Tokyo, Japan (6 Month Contract)

Agoda Australia
Tokyo, Japan Full Time Negotiable Sep 17, 2026

About the Job

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experi...

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Key Responsibilities

Support new and developing accommodation partners with onboarding and basic account setup
Reach out to partners to guide them through registration and next steps
Share best practices and basic recommendations to help partners improve their performance on Agoda
Help partners understand Agoda’s tools and systems using existing materials and training
Participate in short‑term projects or campaigns to encourage partner program participation
Track activities and updates in internal systems and follow clear daily priorities
Work closely with your team to learn, ask questions, and continuously improve

Required Skills & Abilities

We're looking for someone who is eager to learn and grow.
New graduates or up to 2 years of work experience (no prior sales experience required)
Native‑level Japanese and business‑level English (reading and writing)
Comfortable using basic computer tools (Excel, email, internal systems)
Willingness to learn, ask questions, and take feedback
Clear and professional communication skills
Able to adapt in a fast‑moving environment with guidance from the team
Curious, proactive, and open to trying new ways of working

*This is a fixed-term, 6-month contract. Contract extension and/or conversion to full-time employment may be considered and granted based on performance and business needs.*
 
 
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
 
 
Discover more about working at Agoda
Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife
 

Qualifications

Experience: 2 years experience

Apply now

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