Strategic Account Manager - Tokyo / Osaka

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experi...

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region 
Maintain regular and meaningful engagement with Agoda’s key supply partners 
Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners 
Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business 
Train and inform clients of both new and existing technologies, tools, and models
Prepare materials to aid in growing our business during partner meetings
Respond to partners requests in a timely and effective manner
Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness 
Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
Deliver on country KPIs, growth targets and country strategic initiatives
Support the Area Manager in preparing country reporting for senior stakeholders 

Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. 
As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.  
Bachelor’s degree 
Minimum 3 – 5 years of experience in business development and/or account management
Strong interpersonal skills & ability to influence both external / internal stakeholders
Experience in internet/e-commerce preferred
Strong analytical and problem-solving skills
Team player with a professional “get it done” attitude and work ethic
Proven success in acquiring, building & maintaining long term customer relationships
Adapts well to change and able to work in a fast-paced environment.
Ability to create new, innovative ideas
Native level Japanese to communicate with clients speaking Japanese and intermediate English to communicate internally.
MBA or Master’s degree
Experience in Travel industry 

今回のポジションはユーザー動向やマーケット、顧客データの分析に基づいた宿泊施設の Strategic Account Managerです。Strategic accountを中心に売り上げコンサルティング、顧客管理が主な業務内容です。首都圏・東日本地方をご担当いただきます。出張ベースで顧客先訪問があります。リモート、在宅勤務可能です。週２オフィス出社のハイブリッド体制
 
 
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