Manager, Content Operations

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

The Creative Excellence Hub is the engine driving Unilever Personal Care brands’ content performance. As a fully embedded agency team, CEH sits within the Unilever PC Marketing & Media Capabilities team, driving the company’s Social-First Demand Generation strategy. The team collaborates closely with colleagues at U...

Lead campaign workflows for OTIF Content Delivery: 
Own workflow management from campaign intake through final asset deployment, ensuring clear handoffs, approvals, and accountability across all stakeholders. 
Build and manage project tracking boards with timelines in centralized project management tool Wrike.  Monitor timelines and proactively resolve bottlenecks to maintain flawless campaign execution 
Lead campaign communications across Creative, Brand and Agency teams, ensuring end to end orchestration of content workflows across stakeholders 
Align production schedules with brand, retail, and media timelines for seamless integration 
Coordinate stakeholder review and approval processes, ensuring consolidated, timely asset feedback received and actioned by CEH production team members  

 
Coordinate Asset Delivery Processes:  
Manage asset trafficking, approvals, and handoffs across internal and external partners. 
Ensure final assets meet channel specifications, naming conventions, and deployment requirements for every audience and platform.  
Track asset readiness and approval status to proactively mitigate delivery risks. 
Maintain asset inventories and delivery documentation across all campaign workstreams. 

 
Optimize Content Supply Chain Optimizations with a human-led, tech enabled mindset: 
Leverage AI-enabled planning, workflow, and content operations tools to improve efficiency, visibility, and speed-to-market. 
Support testing and adoption of emerging technologies that improve content planning, production, and deployment processes. 
Support development of clear content planning, production and delivery workflows with goal of creating speed, validity, and efficiency of content deployment 

 

BA/BS in Marketing, Digital Media, Operations, or related field required.  
6-8+ years of experience in content operations, marketing workflow management, or project coordination, including omnichannel content planning 
Proven ability to manage workflows against tight timelines with multiple stakeholders in fast-paced environments.  
Strong understanding of content production processes and digital asset management.  
Familiarity with AI-driven tools and automation for workflow optimization.  
Exceptional organizational and communication skills with a proactive, solution-oriented mindset. 
Ability to work 3 days per week in office, alternating between WPP’s downtown Manhattan office and Unilever’s headquarters in Hoboken, NJ required. 
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://mybenefits.wpp.com/public/welcome for more details.
US Pay Range
$60,000—$140,000 USD
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