Inbound Sales Representative - Vancouver

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, co...

We are changing healthcare and bringing a slow moving goliath of an industry into the present while blazing a trail into the future of radiology and clinical operations through software, automation and AI. We are looking for Inbound Sales Representatives to join our growing team at our Vancouver Head Office. The rol...

This is a crucial role for our Sales team - you will be responsible for handling incoming inquiries from potential customers who are interested in the company's products or services. They should be able to answer questions and provide information about our services, as well as identify the needs of the customer. Our...

Provide excellent customer service to members through various channels, including phone, email, and chat.
Handle a large number of incoming inquiries (over the phone, live chat and emails) from potential customers  who are interested in the company's products or services. They must be able to answer questions and provide information about the products or services, as well as identify the needs of the customer.
Provide detailed product information, and address any concerns or objections the customer may have.
Manage leads in the company's CRM system. This may involve entering and updating lead information, assigning leads to the appropriate sales representative, and tracking the status of leads through the sales pipeline.
Follow up with potential customers who have expressed interest in the company's products or services. This may involve sending follow-up emails, making follow-up phone calls, and nurturing the relationship with the customer.
Meet sales targets and quotas which may be set on a weekly, monthly, or quarterly basis.
Collaborate with the sales team to identify new sales opportunities and strategies to increase revenue. This may involve participating in team meetings, sharing insights and feedback, and collaborating on sales strategies.
Use established systems and structures to convert leads to sales 
Have a willingness to take on other tasks and projects as they arise

This role follows a phased in-office onboarding and hybrid work schedule at our Vancouver office (V6B 6A7):
First 2 weeks: Full-time in office
Following 1 month: 3 days per week in office
Ongoing: 2 days per week in office

This role does not provide visa sponsorship. Applicants must be legally authorized to work in Canada at the time of hire and must not require employer sponsorship for a work visa (current or future).
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
Industry experience in customer support, telesales, and customer success is an asset
Experience with  customer interaction, lead generation, and closing deals
You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
Excellent written and verbal communication skills - interpersonal and collaborative skills
Ability to multitask and prioritize in a fast-paced environment.
Professionalism - you will personify the welcoming face of our clinics and services
Understanding and exhibiting a high emphasis on patient privacy and confidentiality 
Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
Results driven mindset and ability to work under pressure towards achieving sales targets and quotas. 
Ability to adapt to changes in the industry, the company, or the sales process as well as being open to new ideas and approaches.
You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements