Solutions Architect

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for peopl...

Smartsheet is looking for a Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services’ business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integ...

As a Solutions Architect, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases ac...

3 years relevant work experience or equivalent combination of relevant work experience and education
Working experience with two or more of our primary languages (.Net, NodeJS, Python, Java, Ruby)
Full-stack development skills, with the ability to independently design, build, and ship production-quality applications — not just configure existing tools
Familiarity with AI/LLM technologies and experience integrating them into applications via APIs
Working knowledge of prompt engineering and AI agent design patterns, with curiosity for applying AI to solve real business problems
Hands-on experience with AI-assisted development tools such as Claude Code, with comfort integrating them into a daily engineering workflow
Willing to travel periodically (up to 15%) based on customer and business need
Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
Proven ability to drive projects from concept through completion with minimal guidance
Customer facing experience
Comfort operating with high autonomy in ambiguous, fast-changing environments where requirements evolve in real time
A strong bias toward ownership — treating customer problems as your own and staying engaged through to a successful outcome
Experience rapidly prototyping and iterating on solutions based on direct, hands-on customer feedback
Experience working with SaaS/IPaaS applications in an enterprise environment
Understanding of systems architecture and ability to design scalable performance-driven solutions
Understanding of key design patterns and large data volume best practices
Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.)
Bachelors in MIS, CIS, CS preferred but not required
Current US Perks & Benefits:
Employer subsidized medical/vision and dental coverage for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$115,000—$152,500 USD
 
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.