About the Job
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Key Responsibilities
BD is a high-impact, highly visible team. Attention to detail, pace, and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings; they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Leaders are tasked with delivering a day-to-day structure and accountability, coaching cadences, and ensuring that the GTM team is aligned when it comes to New Business.
Oversee, coach, and QC IC activities and quota performance to ensure key performance metrics are met
Hire and efficiently ramp new ICs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays
Provide ICs with a coaching cadence relevant to their needs, including: time management, objection handling, prospecting strategies, presentation, and cross-functional communication skills
Strategize with sales, partnerships, and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
Establish a library of resources for the regional team
Maintain a high-performance BDR team culture and morale
Drive operational excellence and constant innovation
Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, and hiring pipeline
Proactively and in real-time, performance manage ICs
Collaborate with fellow Directors in all regions, as well as regional AVP/VP Sales to develop and execute strategies for your territory.
Required Skills & Abilities
8+ Years of B2B sales leadership experience; of which 2+ years is 2nd line management
Evidence-based history of performing above quota in an outbound sales environment
Experience or specialism in region/segments (Asia, Gulf, ANZ, Japan, Scale, Enterprise, key verticals)
Strong collaboration and influencing skills demonstrated through accurate and engaging communication/presentation skills
Proven track record of building and scaling sales teams, preferably in a high-growth SaaS environment
Data-driven mindset with command of key tools (Salesforce, Looker, Outreach, Gong, 6sense)
Strategic thinker with strong execution skills and the ability to adapt plans based on business needs
Ability to thrive in a fast-paced, dynamic environment with a results-focused approach
Ultimate success for a Director of Business Development is to enable their teams to generate the volume and value of deals required to meet or exceed their quota, through ensuring that 100% of the BDRs and leaders have hit individual quotas. Business Development leaders are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning), and personal brand (collaboration, innovation, thought leadership).
Action orientated
Consistent
Precise, consistent, and engaging communicator (written and verbal)
Proactive problem solver
Able to work cross-functionally
Data driven
Player/coach mindset
Strong organizer and prioritizer
Relentlessly tenacious
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN