Professional Services Manager - Dedrone

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and ...

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

This role sits at the center of Axon’s Real-Time Awareness (RTA) strategy, helping customers bring together drone detection, live video, and real-time intelligence into a unified operational picture. While Dedrone is a core component, you’ll support the deployment and adoption of a broader ecosystem that includes Fu...

Minimum of 3 years of experience in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment)
Direct experience deploying hardware/software solutions in complex operational environments
Understanding of drone systems, airspace management, RF sensing, or UAS programs (relevant remote pilot certification or equivalent required, or ability to obtain within 3 months)
Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration
Confident training presence; able to present technical workflows clearly to executives, end users, and technical teams alike
Experience working with public safety agencies, particularly law enforcement or security operations
Project and stakeholder management skills; ability to own a deployment from kickoff to success
A passion for emerging technology, safety, and customer success
Willingness to travel heavily and adapt to dynamic customer needs in the field
Must be able to lift at least 50 pounds and must be physically capable of climbing ladders, stairs, and working in an elevated environment

 
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.