About the Job
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
Drive transparency, predictability, and insights to the organization through actionable GTM reporting and business intelligence at scale across all levels of the organization.
Required Skills & Abilities
4+ years' experience in sales strategy, sales operations, business analyst, or financial analyst role
Proficiency with Claude Code (Anthropic's agentic command-line coding tool), or comparable AI-assisted development/automation tools, to build and maintain reporting scripts, automate data pipelines, and accelerate ad hoc analysis
Exceptional problem-solving skills, with a solid ability to drive towards action and impact
Experience with data modeling, machine learning algorithms, and data science techniques
Motivation to work cross-functionally with various stakeholders, including Sales, Marketing, Engineering, and Finance
Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines
Demonstrated ability to manage analytic projects from inception to delivery, including developing structured scalable solutions
Understanding of how sales models/sales processes work as well as sales forecasting business processes
Excellent written and verbal communication skills with strong attention to detail
Champion AI-first approaches to analytics, reporting, and business intelligence
Experience in SaaS, subscription, consumption, or recurring revenue business models
Experience with forecasting, predictive analytics, and statistical modeling
Experience supporting CFO, CRO, or executive leadership teams
Field Operations is the heartbeat of Zuora's tier-one team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do.
Alignment with the data and analytics teams across the organization will be essential for success in this role.