Senior Field Engineering Manager - Japan

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI...

We are in search of a Senior Field Engineering Manager to lead our Field Engineering team in Japan — our most senior Solutions Architects (pre-sales) andCustomerArchitects(post-sales)—who partner with our strategic and global accounts across the full customer lifecycle, from initial technical engagement through adop...

Lead, mentor, and grow the Field Engineering team, spanning both Solutions Architects (pre-sales) and Customer Architects (post-sales).

Provide the growing team with onboarding support, training, and self directed education programs.
Ensure a seamless customer journey by aligning pre-sales technical strategy with post-sales adoption and success.
Drive the value proposition for Elastic Cloud within our community and customers.
Communicate and align key product insights across our business functions.
Help our Product and Engineering teams prioritize features that mean the most to our users.
Formulate and drive the partner engagement strategy to overachieve regional goals.

Proven track record and success leading and growing Field Engineering teams, including both Solutions Architects (pre-sales) and Customer Architects (post-sales).
Evidence of the ability to articulate and sell the benefits of modern platforms and technologies, preferably in the space of Search, Security, APM, and Logging.
A strong grasp of distributed systems and architectures and Data analytics.
Ability to “own the room” while presenting and selling with audiences both large and small.
A people-first leader with a sincere interest in continuous growth in yourself and your team.
Travel: 10-30% within the region
Fluent English and Japanese
Experience in open source is a plus
Knowledge of Enterprise Search, Big Data, Cloud, IOT, Security preferred
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an