Legal Operations Manager

Datadog is seeking an experienced Legal Operations Manager to join our Legal Operations subgroup. In this role you’ll partner with stakeholders across the organization to scale, modernize, and continue to automate how our global legal team operates including driving the adoption of AI-powered tools and workflows. Th...

At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Own and continuously improve legal processes end-to-end, partnering with legal and non-legal process owners to drive improvements, optimization, and automation

Liaise with technical and cross-functional teams to implement solutions, integrate systems, and troubleshoot issues reported by the legal team
Create and manage SOPs and collaborate with legal and non-legal colleagues on cross-functional projects
Analyze and use data, including AI-generated insights and dashboards, to drive initiatives, support forecasting and planning, and deliver reporting to legal leadership and other stakeholders
Manage technology used by the legal team (current tools include Brightflag, Salesforce, ChatGPT, Claude, Perplexity) and become a superuser of new tools
Champion new systems and emerging AI capabilities
Support the legal team’s outside counsel operations 
Continuously cross-train across to operate as a flexible member of a shared services model, enabling coverage, resource-sharing, and consistent process standards

An experienced legal operations or program manager with at least 6 years of contract, program, or project management experience, ideally within a SaaS or technology company
Familiar with program management tools and techniques, including breaking down tasks, roadmapping, assigning owners with timelines, and reporting
Genuinely passionate about technology, with hands-on experience evaluating or deploying AI and automation tools in a legal or business operations context
Able to move forward in times of ambiguity and imperfect knowledge, and comfortable acting as a change agent for new ways of working
An effective communicator and detail-oriented, able to translate technical or AI-related concepts for non-technical legal stakeholders
Someone with high integrity and strong judgment, including sound judgment about the appropriate and responsible use of AI with sensitive legal and business data
Comfortable working independently in a fast-paced environment, managing multiple projects simultaneously while meeting tight deadlines

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.