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Intercom Australia Cover

Business Development Representative

Intercom Australia
San Francisco, California Full Time USD 27,810 - 33,218 p.a. Sep 17, 2026

About the Job

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel...

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblaze...

Required Skills & Abilities

Strong desire to build a career in sales, with a goal of growing into an Account Executive or senior closing role
1+ year of customer-facing work experience (Sales and/or SaaS experience is a +); enterprise experience strongly preferred
Enterprise Prospecting Skills
Knows how to run account-based outreach: researching a target account, mapping the buying group, and building a multi-thread strategy before outreach — comfortable engaging VP and C-level contacts across complex organizations
Operational Excellence
Manages a large account list effectively; knows how to prioritize activity to drive the most pipeline and maintains strong CRM hygiene
Market & Industry Knowledge
Brings solid knowledge of the enterprise SaaS landscape and Fin’s key verticals; stays on top of industry news and uses it to sharpen outreach
Communication 
Crafts compelling, concise messaging for executive audiences across channels and personas; listens effectively and works closely with their AE
Growth Mindset
Self-aware, with a clear sense of strengths and areas for growth. Sees every day as an opportunity to be 1% better. Proactively seeks feedback.
Results Oriented
Brings a never-settle approach to quota, progression, and team development. Motivated to succeed and raise the bar for those around them.
Bachelor’s Degree preferred
Familiarity with these systems and tools: Salesforce (SFDC), Outreach, 6sense, ZoomInfo, LinkedIn Sales Navigator, Cognism

 
 
*Proof of eligibility to work in the United States is required.
The pay range for candidates within the San Francisco Bay Area is $41.96 - $53.23 per hour, along with incentive compensation ranging from approximately $27,810 - $33,218. For full-time employment, the estimated all-in annual compensation range (OTE) is $87,287 - $110,725. Actual hourly rate will depend on a variety of factors such as education, skills, experience, location, and other relevant considerations. The hourly pay rate and incentive compensation is subject to change and may be modified in the future. This range is a good faith estimate only; actual compensation will vary based on hours worked and individual and company performance. This is a non-exempt, hourly position, and employees in this position are therefore eligible for overtime compensation in accordance with applicable law. All regular employees may also be eligible for the corporate bonus program or a sales incentive, as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. 
Policies 
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  
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