About the Job
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and AI interactions and serves as Lyft's primary direct touchpoint with riders and drivers. We handle critical infrastructure that powers both human associates and AI agents to make riders and drivers feel safe and comfortable whi...
As a Data Engineer on the SCC team, you will have ownership over the data modeling and pipelines that power SCC’s Associate and AI Agent Platform . Your efforts will be critical to the reliability of our pipelines, execution of third party data integrations, accurate reporting of agents performance, and efficiency i...
Key Responsibilities
Owner of the core data pipeline, responsible for scaling up data processing flow to meet the rapid data growth at Lyft
Evolve data model and data schema based on business and engineering needs
Implement systems tracking data quality and consistency
Develop tools supporting self-service data pipeline management (ETL)
SQL and MapReduce job tuning to improve data processing performance
Write well-crafted, well-tested, readable, maintainable code
Participate in code reviews to ensure code quality and distribute knowledge
Collaborate cross-functionally with product, engineering, data science, and marketing teams to understand business problems and align on prioritization and solutions
Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or a related field
4+ years of professional experience in data engineering, ideally with large-scale distributed systems.
Strong skills in Spark, Python (or similar scripting language), and SQL performance tuning
Experience with AWS, Hadoop/S3, Hive, Presto, Airflow, and related tools
Solid understanding of ETL processes, workflow orchestration, and data warehousing
A collaborative mindset—you’re comfortable working across teams to solve real-world problems
Qualifications
Experience:
4 years experience
Education:
Bachelor
