Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.As the Director of Automation, you will lead the strategy, design, and implementation of automation solutions across Ro's pharmacy fulfillment, compounding, warehouse, and distribution operations. Reporting to the Vice President of Pharmacy Operations, you will partner closely with Operations, Pharmacy, Supply Chain, Technology, Facilities, Finance, Quality, and external equipment manufacturers to build scalable, efficient, and compliant pharmacy operations. This role is ideal for a strategic leader who thrives on solving complex operational challenges, driving continuous improvement, and delivering innovative automation solutions that support Ro's continued growth.
This position is based in Romeoville, IL and requires approximately 10–15% travel to support other pharmacy locations.
8+ years of experience leading automation, industrial engineering, manufacturing, fulfillment, warehouse, or pharmacy operations initiatives
Demonstrated success managing large-scale automation or capital projects from concept through implementation
Experience with automated material handling systems, robotics, warehouse automation, packaging equipment, or pharmaceutical manufacturing technologies
Strong knowledge of operational excellence methodologies, including Lean Manufacturing, Six Sigma, value stream mapping, and process optimization
Experience developing capital budgets, business cases, and ROI analyses for operational investments
Excellent cross-functional leadership, stakeholder management, and executive communication skills
Proven ability to influence teams and lead organizational change in fast-paced, high-growth environments
Bachelor's degree in Engineering, Industrial Engineering, Operations Management, Supply Chain Management, or a related technical field
Preferred Qualifications:
Experience supporting pharmacy fulfillment, sterile or non-sterile compounding, pharmaceutical manufacturing, or healthcare distribution operations
Experience with Warehouse Management Systems (WMS), ERP platforms, manufacturing execution systems (MES), or industrial automation software
Lean Six Sigma Black Belt or Green Belt certification
PMP certification
Master's degree in Engineering, Operations Management, or Business Administration
Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing stipend
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, and fitness
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.