Principal Product Manager, Identity

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health...

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Please note we are looking for someone who is willing and able to come into our downtown San Francisco office on a hybrid basis (3 days / week).

As a Senior/Principal Product Manager for Identity, you will own the core capabilities that power trust, security, identity, permissions and insights. You will define and deliver platform-level features that support our largest enterprise customers, ensure world-class security and governance, and enable teams across Zip to build consistent, performant, and compliant product experiences.
Lead Zip’s authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention.
Define and drive strategy for Zip’s data governance, reporting and insights capabilities.
Own enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures.
Collaborate deeply with engineering to define requirements, provide product direction, make tradeoffs, and deliver high-quality foundational capabilities.

4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions or governance-adjacent products
Strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns.
High technical fluency with the ability to translate complex technical constraints into clear product decisions.
Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zip’s largest customers).
Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment.
Data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers.
The salary range for this role is $200,000 - $280,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.