Site Reliability Engineer, Litmus GCC

Litmus is building the data foundation that powers industrial AI.

AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap.

We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time,...

Litmus Automation is hiring a Site Reliability Engineer to own the day-to-day reliability, security, and performance of our Azure-hosted Litmus Unified Namespace (UNS) and Litmus Edge Manager (LEM) environment, deployed for a strategic enterprise customer. This role covers the full lifecycle: initial environment provisioning and hardening, deployment support, ongoing monitoring and incident response, and long-term operation against a 99.9% uptime commitment. You will work directly with customer-facing infrastructure spanning AKS, Azure networking, managed databases, identity federation, and MQTT-based data pipelines connecting multiple sites. As this is an SRE role held to a 99.9% uptime commitment, it includes participation in an on-call rotation to ensure continuous coverage and rapid incident response outside of standard working hours.
• Provision, configure, and maintain cloud infrastructure spanning compute, container orchestration, networking, and database services.
• Own end-to-end monitoring and alerting, and build/maintain operational dashboards that give clear visibility into system health and performance.
• Drive response and on-call support to meet uptime SLAs, including root cause analysis and post-incident reviews.
• Implement and maintain a strong security baseline, including vulnerability management, secrets management, network security controls, and certificate lifecycle management.
• Configure and support identity/SSO integration between internal and customer identity providers, troubleshooting authentication issues as needed.
• Manage networking and connectivity to support reliable, high-throughput data flows across distributed environments and sites.
• Monitor and report on infrastructure usage and consumption against agreed baselines; support capacity planning.
• Build and maintain infrastructure-as-code and CI/CD pipelines to automate provisioning and deployment.
• Manage backup and disaster recovery processes and periodically validate recovery procedures.
• Participate in customer-facing environment validation, UAT support, and go-live sign-off activities.
• Maintain clear runbooks, documentation, and knowledge transfer materials for the environment.

• 4-8 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles, with significant hands-on Azure experience.
• Strong hands-on experience with core Azure services: AKS, Virtual Machines, VNet/NSG/Load Balancer/Application Gateway, Azure Database for PostgreSQL/MySQL, Key Vault, Azure Monitor, and Log Analytics.
• Practical experience administering and troubleshooting Kubernetes’ workloads in production.
• Experience with infrastructure-as-code tools such as Terraform, Bicep, or ARM templates.
• Proficiency in scripting/automation using Python, Bash, or PowerShell.
• Solid understanding of networking fundamentals (DNS, TLS/SSL, load balancing, firewalls/NSGs).
• Experience with incident management, on-call rotations, and SLA-driven operations.
• Strong communication skills, with the ability to work directly with customer stakeholders during validation and escalations.
◦ Microsoft Certified: DevOps Engineer Expert (Azure DevOps certification) is required.
◦ Experience with identity federation and SSO protocols (OIDC/SAML), particularly Key cloak and/or Okta.
◦ Familiarity with MQTT or other IoT/industrial data protocols.
◦ Additional certifications: Microsoft Certified: Azure Administrator Associate, Azure Solutions Architect Expert, or Certified Kubernetes Administrator (CKA).
◦ Experience supporting manufacturing, industrial, or IoT customer environments.