Director, Strategy & Operations

Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need t...

Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

Own the end to end program delivery of our surgical services programs, with the opportunity to expand to other programs
Develop and execute innovative initiatives and experiments to accelerate enrollment, student retention, and program scale
Collaborate regularly with our Curriculum, Product, Policy, Sales, and Customer Success teams to meet the high bar of regulators and accreditors, provide an exceptional student experience, and deliver impactful results for our healthcare provider clients.
 

You have 8+ years of experience, including in an operational role at a high growth startup
You are passionate about helping students change their lives through access to education
You thrive in a fast-paced, ambiguous environment
You are highly analytical, taking a structured approach to breaking down complex problems
You have excellent communication skills that reflect in clear and concise writing and presenting
You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels
You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution
You learn quickly through experimentation
 
You worked in healthcare or EdTech
You’ve led a team of clinicians, program directors or instructors
You have experience in remote educational delivery (online teaching, virtual simulations, virtual reality etc.)
 
Introductory call with Talent Acquisition team member
Interview with Hiring Manager
Take-Home Assignment
Virtual Panel Interview
On-Site Panel Interview