About the Job
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for peopl...
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. As the Intelligent Work Management Platform, we are redefining the velocity of work by uniting people, data, and AI to move businesses forward. We don’t just automate tasks; we eliminate execution silos and turn strategic vision into m...
Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re s...
Required Skills & Abilities
Deep, hands-on experience architecting production agentic systems on Databricks Platform, AWS Bedrock/AgentCore and MCPs
Experience in Agent harness/orchestration design, sub-agent boundaries, tracing and observability (e.g., MLflow), Evals, Governance, Responsible AI and cost/latency instrumentation at platform scale.
Strong background in Knowledge and Context graph based systems, including ontology design, ingestion pipelines, and retrieval/grounding evaluation.
A builder's track record: you prototype rapidly, ship working software, and let adoption — not mandate — prove which patterns are right.
Experience designing reusable, versioned software interfaces (skills, tools, libraries) that multiple teams adopt directly, with clear contracts and promotion criteria from prototype to production.
Familiarity with modern LLM/agent tooling and standards, including Databricks, Bedrock, Strands SDK, and MCP (Model Context Protocol).
Comfort operating as a technical DRI in strategic partner relationships (e.g., Databricks, AWS, Anthropic), translating partner roadmaps and early-access capabilities into platform decisions.
Proven ability to set cross-team technical standards and drive alignment without formal management authority — influencing through design quality, working prototypes, and clear documentation rather than positional control.
Strong judgment on architectural tradeoffs spanning model selection, inference patterns, deployment, and governance, balanced with respect for team-level autonomy over delivery.
Excellent cross-functional communication skills and translating ambiguity into documented, decisive architecture calls.
Legally eligible to work in India on an ongoing basis
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
