Supply Specialist- Vietnam Based

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experi...

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

We are seeking a detail-oriented and communicative Specialist for a 2-month fixed-term contract. This role will focus on contacting hotels to collect and verify their tax registration codes, ensuring our database remains accurate and compliant with regulatory requirements.
Contact hotels via phone and email to request tax registration codes
Maintain accurate records of all communications and data collected
Follow up with hotels to ensure timely responses
Update internal systems with verified tax information
Escalate any issues or discrepancies to the supervisor
Prepare regular progress reports on outreach activities

College degree (any discipline)
Excellent verbal and written communication skills
Comfortable speaking with hotel representatives and building professional relationships
Strong attention to detail and organizational skills
Proficient in Microsoft Office (Excel, Outlook)
Self-motivated with ability to work independently
Previous customer service or administrative experience is a plus