About the Job
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, ...
In this role, you will take on a key responsibility in converting artwork, logos, illustrations, and customer designs into optimized embroidery stitch files using Tajima DG16. This individual combines technical digitizing expertise, embroidery production knowledge, and quality control skills to create efficient stit...
The ideal candidate understands not only how to digitize designs, but why specific stitch types, densities, underlays, pull compensation, and sequencing decisions affect production outcomes.
Key Responsibilities
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
Convert customer artwork into production-ready embroidery files.
Create efficient stitch paths that minimize trims, jumps, thread breaks, and machine downtime.
Digitize for multiple fabric types including: Performance apparel, Caps and structured hats, Knit garments, Woven garments, Heavy jackets, Bags and accessories
Apply proper stitch sequencing and object ordering.
Optimize designs for different embroidery machine brands and formats.
Required Skills & Abilities
Expert use of: Auto Punch, Manual Punch, Stitch Editor, Underlay Settings, Pull Compensation, Density Management, Pathing & Travel Runs, Appliqué Functions, Sequin Functions (if applicable), Cap Frame Digitizing, Lettering & Monogramming Tools, Vector Import & Cleanup
Troubleshoot production issues directly within DG16.
Reduce stitch count without sacrificing quality.
Improve machine efficiency and production speed.
Analyze sew-outs and make corrections.
Create machine-ready files that require minimal operator intervention.
Review sew-out samples.
Identify causes of: Registration issues, Puckering, Thread breaks, Bird nesting, Poor coverage, Distortion
Implement corrective digitizing adjustments.
Expert understanding of: Satin stitches, Fill stitches, Tatami fills, Motif fills, Running stitches, Bean stitches, Zig-zag stitches, Edge-run stitches, Decorative stitches
Deep understanding of: Edge Run, Center Walk, Zig-Zag, Double Zig-Zag, Combination underlays
Knows when each underlay type should be used based on: Fabric, Design size, Stitch type, Garment stability
Ability to: Adjust density based on fabric type. Balance coverage versus stitch count. Prevent thread buildup and puckering.
Preferably with at least 2-3 years of professional experience
With expertise for Wilcom or Tajima
Background in supporting embroidery production teams.
Experience managing digitizing workflow and production optimization.
Qualifications
Experience:
2 years experience
