Senior Systems Engineer

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.

Join us on our mission to make a better world of work.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

Cloud & network: Operate selected AWS and Meraki services, improving reliability, security, observability and documented recovery procedures.
Enterprise AI platforms: Administer and evolve platforms such as Glean, Claude for Enterprise and Gemini including access controls, data-source permissions, integrations, usage governance, security reviews and internal adoption.
Observability: Design monitoring, alerting and safe remediation workflows for critical services, using automation and AI-assisted operations where appropriate and properly governed.
Escalation & support: Provide senior escalation support for complex infrastructure and workplace technology incidents, driving root-cause analysis, remediation and preventative improvements.

Several years engineering or administering corporate infrastructure in a SaaS or technology-led company
Strong Okta administration and identity lifecycle experience, including building and troubleshooting Workflows
Strong Jamf Pro and macOS fleet-management experience
Experience automating operational processes with Python, PowerShell, APIs, workflows or IaC
Experience troubleshooting complex incidents and performing root-cause analysis
Strong stakeholder communication and documentation skills
Willing to work from the Richmond office at least two days a week
Comfortable working with ambiguity and shifting priorities
Dive in without being asked, but work-out-loud and share what you’ve learned along the way
AWS experience: EC2, Route 53, Lambda,  Fargate
Terraform or CloudFormation
Cisco Meraki
Enterprise AI platform administration and governance
Observability tooling: CloudWatch, Datadog, Splunk or PagerDuty
Jira Service Management, Google Workspace, Slack or Atlassian administration
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
Equity through our Employee Share Option Program, so you can share in our long-term success
Learning programs and coaching to help you thrive and grow
Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
Inclusive parental leave from day one
A MacBook and budget to set up your home workspace, enabling flexibility
Five annual social impact days to to give back to causes that matter to you
Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team. 
Accommodations & Data Privacy
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