Compliance Program Manager

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experi...

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Execute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include:
Element 1: Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment. Maintain organized archives of support materials.
Element 2: Monitor vendor information and activities; flag emerging risks or control gaps early; validate that monitoring aligns with partner requirements and escalate misalignments.
Element 3: Own the design, delivery, and effectiveness of annual compliance training programs ensuring partner requirements are met. 
Element 4: Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting.
Support as a risk and compliance subject matter expert to our highly regulated external partners. Own solutions to complex partner requirements with the ability to communicate to partners concisely. 
Advise internal cross-functional teams on compliance requirements, risk mitigation, and process improvements; delivering well-researched recommendations.
Promote a culture of integrity and accountability through clear communication and collaboration across all organizational levels.

Bachelor’s degree in Business, Law, Risk Management, or a related field.
5+ years of experience in compliance, risk management, or process improvement.
Solid understanding of internal controls, regulatory frameworks, and Compliance Management Systems (CMS).
Self-motivated and proactive problem solver, with the ability to navigate ambiguity to deliver strong results.
Experience improving Governance, Risk, & Compliance (GRC) tools and compliance processes with a demonstrated track record of identifying gaps and delivering process enhancements.
Identifies and implements opportunities to use AI and automation to enhance compliance efficiency while ensuring that all AI-driven recommendations are validated.
Excels at managing multiple priorities across partnerships autonomously and maintains accountability for cross-functional execution.
Excellent written and verbal communication skills, able to distill complex information into clear, actionable insights for various audiences.
Experience with banking partners or airline partners.
Project management in the travel industry. 

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
 
The range for Chicago-metro area is $75,000-$112,000. 
#Chicago #Compliance
 
 
 
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
 
 
Discover more about working at Agoda
Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife