About the Job
As a member of the Creative QA team, you will facilitate detailed inspections of Amazon and marketplace creative — A+ Content, Image Stacks, and product imagery — to ensure the final product meets Pattern's quality standards before it goes live. You'll play a pivotal role in keeping campaigns and projects moving internally: catching copy errors, image inconsistencies, and compliance issues before they cost a listing sales or trigger a takedown, while developing and refining the inspection process itself.
Experience QAing Amazon A+ Content, Image Stacks, or similar ecommerce listing creative
Familiarity with reviewing AI-generated product imagery for accuracy
Background in ecommerce, DTC, or marketplace brand management
About Pattern
Pattern is a leading eCommerce data and growth company located in the Silicon Slopes tech hub, with global offices in Europe, China, Australia, the Middle East, and Canada. Named one of the fastest growing companies in the US by Inc. 500, Pattern has made its mark in the industry. Some of the biggest consumer brands — including Skullcandy, Nestle, Clorox, Kong, Panasonic, Tumi, and Popsocket — trust Pattern with their business. Pattern has recruited talent from brands like Amazon, eBay, Adobe, Pepsico, Apple, Google, and Oracle.
Join Pattern and play a vital role in shaping our brand's global visual narrative through design. Submit your resume, portfolio, and a brief cover letter outlining your relevant experience and your excitement about joining our global creative team. Think you have what it takes to work at Pattern? If you have a whole lot of hustle and a touch of nerd, Pattern is the place for you.
Key Responsibilities
Run detailed QA on Amazon A+ Content and Image Stack modules, cross-referencing Figma design files against content sheets (copy docs, Google Sheets, PDFs)
Ensure all projects are delivered on time, within scope, and with correct stakeholder approvals
Ensure all pertinent details needed for the creation of materials are provided and complete before production begins
Verify copy accuracy — headlines, bullets, claims, and brand voice — is consistent across every module and product variant
Audit images against hero/reference product photos to catch AI-generation errors, color mismatches, cropping issues, and packaging inaccuracies
Check file naming conventions and SKU counts across shared drive folders to confirm content is production-ready
Follow up with the appropriate channels when mistakes are found or details are incomplete
Log and prioritize QA findings with clear severity ratings and specific, actionable feedback for designers and copywriters
Track task progression across pre- and post-production, keeping CPMs and project owners looped in on updates
Maintain and apply brand-specific QA guidelines, incorporating reviewer feedback to sharpen the process over time
Develop and continuously improve the workflow for product/content inspection
Required Skills & Abilities
Extremely organized and works well under pressure, at volume, without losing rigor
A sharp eye for visual detail — able to catch color shifts, misalignment, cropping errors, and typography inconsistencies at a glance
Able to view a project from a strategic perspective, not just a checklist
A deep understanding of ecommerce/marketplace trends and how design strategy affects conversion
Well-versed with AI tools (e.g. ChatGPT, AI image generation/review tools) and comfortable adopting new ones — a genuine quick learner who picks up new tools and workflows fast
Develops skills in staff/personnel management as the team grows
1–3 years of interest and experience with QA within a creative or production team
The ability to consistently identify mistakes across thousands of inspections
Skilled in Google Workspace (Docs, Sheets, Slides) and Microsoft Office (Excel, PowerPoint)
Working familiarity with Figma
Skilled in Asana or similar project management software preferred
Strong AI-tool fluency and a demonstrated quick-learner mindset — comfortable picking up new QA/creative tools with minimal ramp-up
Language skills: ability to read, write, type, and communicate verbally, effectively and professionally, with other business departments, guests, and vendors; able to diplomatically handle difficult situations while maintaining professionalism
