About the Job
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a cl...
Klaviyo, a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions. Our cutting-edge platform empowers companies to create personalized, data-driven campaigns that drive exceptional results. As a l...
Required Skills & Abilities
5+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time.
An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics.
You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Familiarity with Marketing Automation technologies.
A proven track record of advising customers or executing marketing strategies.
Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders.
Experience explaining how to achieve key goals using software with end users.
A track record of creative problem-solving for customers and end users.
Comfortable discussing and supporting commercial conversations.
Thrives in a collaborative environment.
Excellent organizational and project management skills.
Excellent communication skills via phone, video conference, and email.
Curious and eager to learn.
Adaptable to change and comfortable working in a fast-paced environment.
Experience with G-Suite, Gainsight, Salesforce, or similar tools.
#LI-Hybrid
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
