About the Job
With a footprint in 46 countries and 300+ staff across a range of locations, PolyNovo continues to grow, and opportunity awaits.
Learn more about PolyNovo by visiting our Website or our LinkedIn page.
PolyNovo is currently searching for a Sales Operations Administrator to join the Sales team on a part-time basis (0.8 FTE). Reporting to the Senior Manager, APAC Finance and Commercial Operations, the Sales Operations Administrator will be responsible for delivering high-quality sales and customer operations support...
Key Responsibilities
Provide high-quality customer service through timely processing of orders, invoices, shipments, quotes, and customer enquiries
Coordinate logistics and order fulfilment activities, ensuring accurate and on-time delivery while managing urgent requests and resolving discrepancies
Maintain customer records, support new customer onboarding, and manage pending purchase orders
Support inventory management through stock movement processing, stocktake reconciliations, and inventory reporting
Provide sales administration support, including CRM management, lead assignment, reporting, marketing material coordination, and customer event logistics
Monitor and report on samples, demonstrations, discounts, consignment agreements, and sales support activities
Collaborate with Sales, Marketing, Supply Chain, Finance, and external logistics partners to ensure operational excellence
Prepare reports and supporting documentation for audit, compliance, and business requirements, while responding promptly to phone and email enquiries.
Required Skills & Abilities
Experience in customer service, sales operations, order management, logistics, or a similar administrative role
Strong organisational and multitasking skills with the ability to manage competing priorities
Excellent communication and stakeholder management skills, with a customer-first mindset
High attention to detail and accuracy in processing transactions, inventory records, and reports
Proficiency in Microsoft Office and experience using ERP, CRM, or business systems
Ability to work collaboratively across multiple teams and with external partners
A proactive, solutions-focused approach and the ability to troubleshoot issues effectively
Experience in inventory management, supply chain, healthcare, medical devices, or logistics environments will be highly regarded.
Join a team that values innovation, collaboration, and professional growth. At PolyNovo, we offer a dynamic work environment and the opportunity to contribute to ground-breaking projects that shape the future of our company and the industry.
Multinational, ASX 300 listed and values-led business dedicated to redefining healing for the benefit of our patients
Unique platform technology, an exciting pipeline of highly innovative products
Diverse, inclusive and flexible workplace culture
Career development opportunities and unlimited access to online learning
Rewards platform with access to discounts at over 450+ Australian retailers
Paid parental leave for primary and secondary carers, Nurture Days, and more
Salary packaging including novated car leasing.
