Risk Analyst II

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care...

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Come do the best work of your life at Boulevard.

Conduct comprehensive merchant application reviews and analyses, covering Know Your Customer (KYC) and Anti-money laundering (AML) rules
Review and analyze flagged transactions and other alerts, making well-reasoned recommendations around compliance with payments processing standards 
Assist in the development of fraud detection & risk management systems and tools, suggesting enhancements as needed
Review merchant transaction history to assess risk level and make approval recommendations for various payment processing limits 
Manage inquiries and requests from customers, partners, and internal teams
Collaborate with internal teams, including Onboarding and Customer Support, and external partners on payment processing-related matters

High School Diploma minimum, Bachelor's degree preferred
3 - 7 years of experience in the payment industry, with a focus on underwriting, transaction monitoring, customer support and/or fraud/risk management
Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets
Familiarity with merchant processing platforms and applications
Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations
Awareness of PCI compliance
Ability to read and understand credit card processing statements
Strong analytical skills, attention to detail, and research capabilities
Able to research and make decisions on complex merchant-related issues then relay findings
Comfortable reaching out to customers directly via email or phone calls to review merchant application details
Experience with SQL, Tableau or Sigma is a plus
Autonomous work ethic, comfortable in a digitally connected environment

At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we’re happy to share a good-faith estimate of the base salary range for this role. For U.S. based candidates, the anticipated base salary range is $101,000 - $119,000 per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors, which include but are not limited to, applicable experience, location, and final leveling.
How We Take Care of Our Team
Our business is deeply immersed in an industry that’s centered around helping people feel their best, so we know that taking care of yourself isn’t selfish; it’s essential. That’s why our culture pairs high standards with genuine care. We don't glorify burnout or wear ‘always on’ as a badge of honor. Instead, we’ve created benefits designed to support you inside and outside of work, so you can bring your best self to both.
Here’s how we support you:
Competitive base pay and performance bonus eligibility because you deserve to be rewarded for your impact.
Equity participation for all full-time employees because we believe the people helping build Boulevard should share in our long-term success.
Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage to help take care of you and your loved ones.
An annual $1,200 HSA employer contribution for eligible plans to help support healthcare costs and future planning.
100% covered dental, vision, life, and disability insurance, ensuring you stay healthy, protected, and ready for whatever life brings.
12 weeks of fully paid U.S. parental leave supporting all new parents equally as they take the time to bond, adjust, and be present when welcoming a new family member.
Flexible paid time off, plus 10 U.S. company holidays, where you are encouraged to rest, recharge, and take the time you need, guilt-free.  
Fully remote with support, including a $200 home office setup allowance and a $50 monthly WFH reimbursement so your workspace is set up for success. 
$200 quarterly Boulevard Bucks to prioritize your well-being and stay connected to the industry we serve.
And other perks like One Medical membership and Employee Assistant Program.
To learn how Boulevard collects, uses, and protects personal information related to candidates and employees, please review our Boulevard Employee & Personnel Privacy Notice.
Boulevard Labs, Inc. is an