Associate Director, Commerce

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

As an eCommerce Account Director, you will be responsible for the coordination and delivery of your client accounts across platforms whilst operating as the main campaign activation point of contact for our clients.

Responsibility for the output of your team, both client facing and operational, and accountability for adherence to controls and best practices. 
Strategic understanding of the clients’ business and KPIs, keeping up to date with latest industry news and proactively spotting trends, product releases, and other opportunities which could enhance our activity. 
Maintain a forward thinking and innovative approach in the development of all activity. 
Develop strong relationships with your client and key suppliers, leading team communications with these stakeholders. Be able to communicate with clients on subject matters (even outside of your remit) and provide them with useful insight. 
Take responsibility for your team’s development and career progression within the agency. 
Play an active role in recruitment and interviewing processes to build strong teams. 
Communication lead with the client contacts, media partners and internal stakeholders with the support of the Senior Associate Director when required.  
Develop strong relationships with your client, and key suppliers. Foster a good working relationship across client team stakeholders to facilitate flawless execution of plans. 
Helping to drive process automation through adoption of technology and efficient ways of working. 
Lead on application and adherence to all areas of activation related finance process. 
Contributes to the development of strategic revenue and services opportunities.  

 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 
Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

 
In-depth understanding of eCommerce campaign set-up, management, optimisation and reporting across media owner and technology vendor platforms including Amazon, Citrus, Criteo, bid management and Nielsen IQ or similar
Amazon DSP and AMC capability beneficial
Excellent understanding of the strategic and tactical application of eCommerce and digital marketing in general 
Proven project management, leadership and people management experience. 
Data-literate – aware of the available resources and how to turn data into insights that shape clear strategic opportunities 
Keen to drive continued specialism excellence and client account performance 
Operationally proficient 
Attention to detail 
Calm under pressure