Sr. Data Center Operations (DCO) Engineer

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed acros...

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments ...

We are looking for a Sr. Data Center Operations (DCO) Engineer to join our Cloud Operations team. This is a remote role in Houston, TX, reporting to the Director of Network Infrastructure in the Network Infrastructure department. In this role, you will be instrumental in deploying, maintaining, and scaling the criti...

Execute physical rack-and-stack deployments, structured cabling, and infrastructure lifecycle management across production data centers
Triage, troubleshoot, and remediate hardware and network faults while repairing or replacing failing components
Manage and resolve operational ticket queues, driving scheduled corrective maintenance and break/fix activities
Coordinate and partner with engineering teams, system owners, and third-party Remote Hands technicians to validate installations
Maintain comprehensive asset tracking documentation and support up to 50% domestic and international travel

You are a disciplined infrastructure specialist committed to maintaining pristine, highly available production data center environments.
You are an adept problem-solver who excels at diagnosing and resolving complex physical hardware and network connectivity issues.
You are a proactive collaborator skilled at directing third-party remote hands and cross-functional engineering partners.
You are detail-oriented and take pride in precise documentation, structured cable plants, and operational rigor.
You are adaptable and energized by hands-on technical fieldwork, balancing travel requirements with dynamic operational demands.
Experience leveraging modern AI tools, automation, or scripting to streamline data center operational workflows and diagnostics
5 or more years of experience working within production data center environments, with a proven track record engaging and directing remote data center vendors
U.S. citizenship, required due to the nature of the customers assigned to this role
Deep technical understanding of diverse server platforms, network hardware, optics, fiber plants, and copper cabling
Proficient with Linux/Unix command-line interfaces, BIOS configurations, and out-of-band management tools such as iLO, iDRAC, and IPMI
Ability to lift and carry up to 50 pounds repeatedly and regularly in support of physical infrastructure deployments
Experience applying AI-assisted engineering tools and workflows to system diagnostics, infrastructure automation, documentation, or operational reliability
Willingness and ability to travel domestically and internationally up to 50%

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.