Business Operations Manager

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Intern...

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution ...

The Business Operations team sits within the CFO organization and is responsible for core company KPI reporting, incubating new analytics capabilities, and leading or facilitating cross-functional initiatives to design and operationalize high-impact programs. We are looking for an individual with strong analytical h...

Work on complex problems: identify root causes of the challenge and/or underlying business drivers, execute in-depth analyses to translate data into meaningful insights and/or repeatable gadgets or processes 
Lead projects through the full cycle: from initial scoping, solution design, code execution, QA and to operationalization and enablement  
Leverage latest AI technologies incl. Cloudflare OS, Developer Platform, emerging best practices to illustrate what can be possible in how we work
Synthesize audience relevant findings from the data to achieve alignments and support strategic decision making 
Assess financial impact of new initiatives, identify approaches to risk mitigation, create forecast model on new metrics as needed 
Work closely with Data Engineer and Data Science Team to track core KPIs, create visibility on new initiatives and its impact, and to streamline reporting processes as the projects mature 
Provide ad-hoc analytical support to Finance & Executive Leadership

5+ years of Business Operations, Consulting, Investment Banking or  Strategic Finance experience
Bachelor's degree, Data Science master or MBA a plus  
Strategic thinker with strong business acumen: ability to zoom in with good attention to detail while still keeping the big picture in mind; excel at translating data into actionable insights or programs 
Clear, concise and proactive communicator: ability to synthesize complex data or business problems into actionable information to drive results
Have a strong modeling foundation: high proficiency in building thoughtful, complex and auditable business model and present the outcome in an easy-to-understand format
Versatility: Results-oriented, self-starter, thrive in a fast-paced, high-growth environment; high proficiency in SQL or AI assisted coding required
Advanced/ working proficiency with English mandatory both written and verbal