Senior Content Writer, Research & Insights

Hercules is looking for a senior or staff level Content Writer to deep dive into our customers and share data driven research and insights. Research & Insights

Customer case studies. Write 100s of case studies about customers and the value Hercules Hercules has created for them. See hercules.app/customers for examples

Research-driven blog posts. Write detailed, research-driven blog posts, reports, and deep dives about trends we see across our customers. See Carta Data Desk, Openrouter Insights, or Ramp Economics Lab for examples

You will write the following

Hercules is looking for a senior or staff level Content Writer to deep dive into our customers and share data driven research and insights. Research & Insights
We expect candidates to be incredibly strong across all of the following areas:
Exceptional writing. You are able to turn complex information into clear, compelling stories. Your writing is terse, simple, specific, and useful.
Note: We explicitly require a portfolio of long-form published work to
Customer interviewing. You are able to conduct extensive interviews with a variety of customers. You can dive deep on unexpected information and uncover the details that make a case study convincing
Original research and editorial judgment. You are able to independently come up with interesting research questions and stories.
Analytical ability and rigor. You are comfortable working with data, spotting patterns, and presenting findings through clear charts and explanations. You verify your numbers and challenge assumptions!
Business and software understanding. You quickly understand how different businesses operate and how software affects their revenue, costs, and day-to-day work.
AI-native. You use AI extensively to 10x your output speed and quality
SEO. You understand search intent, internal linking, and other SEO best practices.
Hercules’ operating principles guide how we make decisions every day. We take them very seriously. Most of the principles can be learned on the job, however, we do specifically filter for the following principles in our hiring process:
We ship. We ship fast, iterate, and correct mistakes quickly. Our bias for action speeds up our learning and delights our customers.
We strive for excellence. Doing things well is in our DNA. We have good taste. We get the details right. Our outputs are exceptionally simple and self-serve. We’re proud of our work.
We are hungry. We are willing to work hard and break through walls to achieve the outcomes we want. We are willing to operate at any level to get things done.