Partner Operations Specialist (Remote Eligible - Costa Rica)

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for peopl...

Smartsheet is looking for a Partner Operations Specialist to support the sales teams throughout the sales cycle. This role will be based out of Costa Rica and reports to our Manager of Partner Operations based in Costa Rica.

Support all sales teams and channel partners throughout the complete sales cycle to meet customer needs

2+ years of experience with Order Management, Sales Ops, or Deal Desk at a SaaS organization
2+ years of experience working with Channel Partners is a must
Ability to ensure order detail and documentation is updated and entered in the system
Familiarity with financial or revenue recognition principles and contracting guidelines
Experience in a high volume / multi transactional environment for EOM, EOQ, and EOY 
Ability to thrive in a fast-paced,evolving, high-growth environment; ability to execute on new processes
Ability to problem solve and work cross departmentally with multiple stakeholder
Communicates clear and effectively to various situations and audiences 
Experience working in Salesforce, Smartsheet and Tableau preferred