About the Job
The Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typical...
Key Responsibilities
You'll partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high-priority problem spaces that change the trajectory of Risk Operations. You'll also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org.
Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives
Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projects
Design and launch programs that lead to step-change improvements in our operational processes and business outcomes
Serve as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readiness
Embody our Operating Principles and foster our values and culture
Required Skills & Abilities
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
6+ years of experience in risk program management, strategy, management consulting, business operations, or operations program management
The ability to dig deep into the data and think from first principles while delivering the best results
Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
Strong program management skills with experience managing end-to-end execution of projects and programs that have transformed your company's operations
Enjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impact
Ability to identify repeated user and specialist-facing issues and build scalable solutions and processes to address them
2+ years in consulting
Experience with SQL or willingness to learn
MBA or other graduate degree
Prior experience partnering with Product, Eng, and Operations teams preferred
Qualifications
Experience:
6 years experience
