About the Job
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy a...
The Engagement Services Consultant (ESC), Integrations is a new, consultant-level role within Samsara's Engagement Services team in Customer Success. You will partner directly with our largest Enterprise customers in a focused, roughly three-month engagement to understand their operational processes, map how those p...
This role complements the Engagement Services Manager (ESM) and SIS teams. It ensures every integration request reaches SIS with validated requirements, aligned stakeholders, and documented processes. This role can be office-based or fully remote.
Key Responsibilities
The Engagement Services Consultant (ESC), Integrations is a new, consultant-level role within Samsara's Engagement Services team in Customer Success. You will partner directly with our largest Enterprise customers in a focused, roughly three-month engagement to understand their operational processes, map how those processes connect to the Samsara platform, and translate that understanding into a well-defined, build-ready request for our Solutions Integration Services (SIS) team.
Required Skills & Abilities
7+ years in a customer-facing consulting, business/systems analysis, solutions consulting, or implementation role, ideally in enterprise SaaS or IoT software.
Experience running structured discovery with enterprise customers: stakeholder interviews, current- vs. future-state process mapping, and requirements gathering.
Working understanding of APIs and system-integration concepts; comfortable in technical conversations without needing to write integration code.
Strong facilitation, synthesis, and documentation skills, with the ability to turn cross-functional conversations into an actionable requirements document.
Track record managing multi-month, multi-stakeholder engagements independently, with ownership of timeline and quality.
Experience with integrations involving fleet/telematics, ERP, WMS, TMS/dispatch, HRIS, or fuel-card systems.
Familiarity with Salesforce and services/project-tracking tools.
Background as a Solutions Consultant, Sales/Solutions Engineer, Professional Services consultant, or Business/Systems Analyst.
Experience supporting Mexico and broader LatAm Enterprise accounts.
Shadow the ESM and SIS teams on 2–3 active integration engagements to learn the Request Log, scoping, and SOW process end to end.
Complete SIS Office Hours and Request Log training, and review prior SIS project documentation for common integration patterns.
Take ownership of a first discovery engagement with an Enterprise account, with an ESM as coach.
Deliver a first fully validated requirements package and SIS Request Log independently by the end of the quarter.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment
