Experience Researcher, PLG

Our work informs teams at every level of Asana and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to develop valuable insights about customer behaviors and attitudes, translating them into actionable recommenda...

This role is based in our Vancouver office. Day to day collaboration is split roughly 50/50 between Vancouver teammates and San Francisco teammates. Locally, you will work closely with our PLG Adoption teams, specifically partnering with the AI Activations (AIA) and Conversion and Retention (CoRe) teams. Key local p...

We operate with an office-centric hybrid schedule. In-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you interview for this role, your recruiter will sh...

6+ years of experience practicing UX Research for digital products, with a proven track record of leading large-scale projects. 
Strong proficiency in mixed-methods research, seamlessly combining qualitative deep-dives (contextual inquiry, prototype testing) with quantitative validation (survey design, behavioral data analysis) to triangulate insights and build high-confidence recommendations.
Mature product judgement with the ability to distill messy signal into clear, "low-polish" deliverables that drive immediate decision-making.
Strong organizational leadership and the ability to manage multiple complex workstreams while building deep trust and rapport with senior stakeholders.
Deep understanding of interaction design and content hierarchy, allowing you to partner effectively with Design and Content Strategy to reduce friction and drive user action.
Persuasive communicator who can influence product strategy through storytelling and evidence-based recommendations.
Actively experimenting with AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. We’re looking for researchers who can harness AI to extend and deepen the ways in which we develop insights and leverage them across the org.

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role.
Estimated Base Salary Range: $132,000- $178,000
Equity and Benefits: Compensation includes equity and a comprehensive benefits package.
Well-being: Mental health, wellness & fitness benefits, and inclusive family-building support.
Growth: Career coaching and professional development support.
Culinary: In-office culinary options tailored to your dietary preferences.
Future: Long-term savings and retirement plans.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants