Senior Manager, Communications

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed acros...

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments ...

We are looking for a Senior Manager, Communications to join our team. This is a hybrid or remote role, reporting to the VP of Corporate Communications in the Marketing & Communications department. As a primary storyteller for Zscaler, you will scale our corporate narrative by turning customer success stories, Threat...

Lead PR strategy and execution for customer stories, partnering with Customer Advocacy, Sales, and Customer Success to build an integrated content calendar
Mine internal and third-party data alongside ThreatLabz and research teams to surface compelling threat trends and seasonal narratives
Brief creative teams to produce data visualizations, infographics, and interactive content that elevate Zscaler's cybersecurity narrative
Pitch data-driven stories and research findings to tier-1 press, industry analysts, and social channels to drive market awareness
Build public sector communications initiatives, drafting GTM-aligned content and fostering relationships with trade and policy-adjacent media

You act like an owner. You take full accountability for building and scaling integrated comms engines across customer, data, and public sector workstreams.
You champion simplicity. You excel at translating complex cybersecurity research and technical datasets into compelling, accessible narratives.
You are customer-obsessed. You anchor your storytelling in real-world customer success, using customer wins to reinforce market leadership.
You are a high-trust collaborator. You partner seamlessly across ThreatLabz, Product, GTM, and Design teams to unify messaging and strategy.
You are data-driven. You look beyond raw numbers to find meaningful insights that substantiate trends and inform media strategy.
Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
8+ years of experience in PR, communications, or content marketing, ideally within B2B technology or SaaS
Demonstrated ability to discover and articulate narrative potential within complex datasets and brand partnerships
Proven experience collaborating with creative and design teams to produce data visualizations and interactive assets
Strong media relations track record with demonstrated success pitching press, analysts, and digital channels
Proven ability to manage multiple concurrent workstreams across brand, data, and public policy without compromising quality
Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
Experience working directly with tech audiences to craft and elevate customer stories
Deep familiarity with cybersecurity, cloud, or tech industry data trends
Background in public sector or government affairs communications

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.