Senior Professional Services Consultant

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed acros...

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments ...

We are looking for a Senior Professional Services Consultant to join our team. This is a Remote (U.S., Eastern Time Zone / DMV area preferred) role reporting to the Sr. Manager of Professional Services in the Public Sector Professional Services team. As a Senior Consultant, you will build long-term, trusted advisor ...

Build long-term, trusted advisor relationships with customers to deliver tailored zero trust solutions
Design and execute solutions using Zscaler’s suite of products, including SDWAN, CASB, Shadow IT, and SaaS integrations
Collaborate with stakeholders to envision and implement future-proof, transformative processes
Advocate customer needs with cross-functional teams to influence product development
Produce documentation, best practices, and demos to enable organizational growth

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
U.S. Citizenship is required for this position due to the nature of the assigned customers
8+ years of professional experience in network engineering, network security, or professional services
Bachelor’s degree in Computer Science, Computer/Electrical Engineering, or a related field
Advanced proficiency in LAN/WAN routing, HTTP Proxy technologies, SSL interception, and troubleshooting BGP and OSPF
Ability to be granted and maintain a Public Trust or DoD/DoW security clearance/access, with willingness to travel to customer sites as needed (up to 40% travel)
May require transitioning from remote to working onsite in a government or Zscaler facility in Crystal City, VA or the DC Metropolitan Area.
Active or recent (within last 10 years) DoD/DoW security clearance (SECRET or TS)
Industry certifications such as CISSP, CISM, CCSP, CCNP, CCIE, or ZDTE
Experience architecting successful SDWAN solutions
Experience implementing AI-driven network security tools, predictive threat intelligence platforms, or automated security operation workflows

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.