Director, Implementation Planning, Global Client Solutions

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

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3621 - Director, Implementation Planning, Global Client Solutions - GCS

We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Implementational Planning AD. This is a full-time position based in London. The Role will report to WPP Solutions Partner and will manage a matrixed team of digital planners, in channel activation and offshore teams. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI.
The Role is focused on Prime Video’s European markets.
The Implementational Planning team creates an effective link between the Strategy & Planning teams and Activation, data and tech teams. The Implementation Planning Team ensures that comprehensive briefs are developed in collaboration with the strategy and comms teams and ensures that channel specialists meet clients’ expectations by achieving campaign KPI’s timely and through embedding operational excellence. They are also developing and supporting the delivery of tasks such as reporting output, offer insights and recommendations across strategic planning and agency pitches.
Strategic Synthesis:
Day to day leadership of Amazon Devices digital activities, managing all key clients, task management of deliverables and leading the digital planning process for briefs.
Work with the comms design team to integrate offline and online media into a single integrated media plan.
Manage all digital aspects of the business through direct line management of Digital cross channel planning, digital in channel planners and digital implementation, social activation teams, programmatic activation teams.
In this role you will also lead with your directors direct pan regional IO / partnerships buys which focus on deal based pan regional buying i.e. (multi-market IO Twitch, Yahoo, XBOX deals)
Integrate the expertise of data and technology teams into the day to day planning, activation and operational excellence of Amazon Devices planning.
Manage and become the escalation point for onshore and offshore working teams to ensure a smooth, healthy relationship between all teams.
Become the trusted advisor for all digital activities, ensuring full knowledge of on all aspects of campaign activation for questions from key clients.
Unify disparate streams of information and insights from all biddable channels, in context of client business objectives.
Help teams develop integrated experience strategies across biddable & digital touchpoints, identify strategic opportunities for proprietary solutions growth in service of solving client business problems.
Be the driving force on the selection and application of systems, tools and platforms, proprietary solutions, enabling them with the proper resources and knowledge for successful implementation.
Police the delivery of all tools and technology within WPP Open (our tech and tools operating system) for Amazon Devices.
Outline advanced data analytics/measurement frameworks to shape holistic measurement of performance media strategy and activation.
Advises key stakeholders by continuously helping them successfully navigate through critical business changes, upselling larger digital scopes and services where they add value.
Leads the development, presentation, and delivery of top-quality cross-channel planning work for larger campaigns.
Plans against client outcomes – quantifying objectives and the likely impact of comms on them across all biddable practice areas, in collaboration with practice leads.
Scrutinizes performance planning budgets, of assigned accounts, to identify strengths and weaknesses and ensures proper financial allocations and ensures WPP Open and Amazon’s goals are protected and driven.
Develop an advanced understanding of media channels, channel ecosystems and planning best practices.
Start to translate strategic approach into planning practices for specific client briefs.
Oversee campaign management, ensuring quality control and output is of the highest standard.
Lead Pan regional IO and Partnerships based buying for multi- market campaigns with manager and executive.
Work in a complex, matrixed environment, influencing stakeholders and leading cross-functional teams towards our common media goals.
Own deep knowledge of all WPP Open deliverables and campaign KPIs’ that have been committed to Amazon and share it across biddable and digital teams when/if needed.
Proactively connects, partners with regional and key local market leadership on behalf of Amazon.
Ensure knowledge sharing and communication flow remains informative, connected, and proactive to help provide repeatable, consistent activation excellence for all biddable/digital channels.
Monitors and ensures adherence to client and WPP Open excellence standards across practices. Proactively develops actions plans and blueprints to address any gaps and non-compliance to standards.
Build and maintain client and agency relationships at a mid-senior level, to ensure a comprehensive understanding of stakeholders and client business.
Utilize advanced data analytics to understand media performance deeply, and guide optimization strategies ensuring maximum ROI.
Provides expert insights on the application of data science and how to effectively use client and biddable data.

Can confidently answer client questions and liaise with internal teams on best solutions to use. [strong knowledge of all digital channels, technology and data and how this combines to support activation.
Uses critical questioning and maintains a broad perspective when analysing information to gain a deeper understanding of the problem and its impact on activation of media.
Has strong knowledge of the entertainment and subscription industry which is shared to build strategies and plans.
Leads the delivery of relevant and accurate information to drive maximum impact.
Consistently delivers communications to influence and educate all levels of seniority, appropriately judging the demands of the situation.
Multi-market experience activation experience and managing multi-market activation teams.
Entertainment category experience
Ability to thrive in a fast-paced, dynamic environment whilst maintaining a partnership focus throughout

BONUS POINTS
Applies big picture thinking in work and proactively leverages an understanding of the organization and key industry trends. 
Understand the different elements of responses. 
Applies knowledge of client, audience, channel, market and category to effectively deliver compelling multi-media digital plans.  Translates learnings and trends from strategy team to create digital activation that is effective with clear measurement.
Applies best practices to campaign management and acts as the escalation point for issues. 
Provide actionable insights during mid and post-campaign reports to improve in-flight optimizations and future campaign brief recommendations.
Oversees team members to discuss current projects, workload and activities prioritises resources accordingly. 
Improves workload management by supporting other in setting priorities and by postponing less relevant work.