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Elevenlabs Cover

Product & Technical Communications

Elevenlabs
Remote Full Time Negotiable 14 days ago

About the Job

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and ...

We have expanded from voice into three main platforms:

ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

Key Responsibilities

Developing and articulating our long-term vision for the future of human-AI interaction, and what we’re building for developers and businesses.
Shaping the narrative around our products (in particular ElevenAgents), connecting our capabilities to emerging needs and trends in the wider world.
Leading storytelling and communications for top tier product launches, in partnership with product marketing, and running campaigns between launches to demonstrate the value our platform delivers.
Owning our security, privacy, and safety communications, including managing incident responses as part of a cross-functional team.
Producing superb written materials that advance our product story – including keynotes, talk tracks, social posts, and press releases – and creating scrappy product demos to show our technology in action.
Building the profile of our technical and product leadership, developing novel points of view, and supporting them with media, social, and event appearances.
Nurturing relationships with journalists, Substack writers, podcasters, technical creators, and other influencers who shape developer and enterprise buying decisions.

Required Skills & Abilities

Run product or technical comms at a fast-paced B2B technology company, or built AI / software products.
A record of leading significant launches, and running effective product campaigns in between them.
Exceptional writing across different formats, with a talent for turning complex, technical topics into sticky narratives.
Experience working with security, safety, and engineering teams, and managing incidents.
Deep understanding of the independent media landscape and good relationships with some of the most influential commentators.
A track record of excellence, be that building products, running superb campaigns, or some other entrepreneurial endeavor.

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