About the Job
If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases.
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Key Responsibilities
You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first.
Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't.
Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work."
Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring.
Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing.
Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance.
Build on the Data team's existing infrastructure rather than standing up parallel systems.
Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively.
Required Skills & Abilities
Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily.
Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable.
The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work.
A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making.
Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk.
Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are.
Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does.
SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling).
Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases.
Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis.
Change management experience across a distributed, multi-function company.
Interest in external evangelism — writing, speaking, podcasts, peer groups.
Base Salary based on level of experience
$225,000—$265,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an @honeycomb.io email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or Yahoo.
Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide
