About the Job
We're seeking a team-oriented, proactive Office Manager / Employee Experience Associate to join our growing organization. You will own the day-to-day operations of our San Francisco office and support and build the programs that make the employee experience a competitive advantage for Ethos, for teammates in the off...
You'll partner with the People team to maintain the processes and programs that foster company culture and drive engagement, and with the Chief of Staff to support the executive team. Your days start with a fully stocked pantry and a clean, welcoming space. From there you'll work with the property manager, vendors, ...
Own the day-to-day relationship with the property manager for our SF office
Key Responsibilities
We're seeking a team-oriented, proactive Office Manager / Employee Experience Associate to join our growing organization. You will own the day-to-day operations of our San Francisco office and support and build the programs that make the employee experience a competitive advantage for Ethos, for teammates in the office and for those working remotely.
You'll partner with the People team to maintain the processes and programs that foster company culture and drive engagement, and with the Chief of Staff to support the executive team. Your days start with a fully stocked pantry and a clean, welcoming space. From there you'll work with the property manager, vendors, and employees on workplace needs, and move forward projects like office improvements, our swag store, and the company offsite calendar.
Oversee groceries, kitchen supplies, and catered meals throughout the week, maintaining a fully stocked pantry and a clean dining area
Receive, sort, and distribute incoming mail and deliveries, and process outgoing mail
Manage visitor access (e.g., badging) and provide a welcoming office environment
Set up and maintain conference rooms, supply storage, and other office resources
Purchase supplies, run office-related errands, and serve as point of contact for office equipment needs
Ensure new SF hires are set up in the office (desk, computer, key card access to the building and office suite, etc.)
Manage office improvements, including new furniture, painting, storage, and layout changes, from vendor selection through completion
Required Skills & Abilities
Passion for creating a welcoming, inclusive workplace for both in-office and remote employees
Experience planning and executing events, ideally multiple events at once
Strong project management skills, with the ability to manage timelines, budgets, and vendors across several projects
Expert communicator with an open mind and positive attitude
Highly organized multitasker who thrives in a fast-paced environment
Proactive, self-directed, and comfortable owning programs end to end
Prior experience in office management, workplace experience, customer service, or a related field
Passion for delivering a high level of customer service and confidence managing a range of stakeholders
Proficiency with Google Workspace (Docs, Sheets, Slides, etc.) and calendar scheduling, AI tools and creative tools including Canva
Willingness to learn and grow with the company
Able to come into our San Francisco office at least 3 days a week
