About the Job
Benefits are the promise underneath the paycheck. It doesn't make headlines, but it's what people think about when life actually happens — when a baby arrives, when a diagnosis comes, when someone fin
Key Responsibilities
Guide customers through designing their benefits packages — helping them pick the right plans for their teams and their stage
Own the end-to-end enrollment process: filling out and submitting insurance forms accurately and on time
Keep our systems current with the right health insurance information so nothing downstream breaks
Communicate proactively with customers to resolve issues before they become problems
Build and refine the internal processes that ensure no enrollment ever gets missed
Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulations
Manage the client lifecycle at renewal, helping them choose options and running open enrollment at renewal
An active Life & Health broker license. This is required to be considered for this role
Experience selling or administering small group benefits across multiple states, with a focus on SMBs and startups
Exceptional detail orientation to help you build resilient systems and processes
Deep customer empathy to default to what's actually best for the customer, not what's easiest for you
Clear, direct communication and explain a complex benefits decision to a first-time founder in plain English
Be in the top 5% of your peers, and the people who've worked with you would agree
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$121,700—$152,100 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$109,500—$136,900 USD
