Infrastructure Business Operations Associate

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Intern...

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution ...

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and acce...

We are looking for an early-career Infrastructure Business Operations Associate to work directly with Cloudflare's Infrastructure Strategy organization. You will help turn complex infrastructure questions into clear analyses, recommendations, and repeatable operating processes. Your work will span capacity and supply planning, infrastructure budgets, procurement, deployment, product and deal economics, and cost management, connecting demand assumptions and investment decisions to execution.
You will be successful in this role if you bring a structured approach while remaining practical and hands-on. You should be comfortable working through ambiguity, reconciling imperfect data, asking thoughtful questions, and communicating a concise answer. You do not need to arrive as an infrastructure expert; curiosity, sound judgment, attention to detail, and a willingness to learn quickly matter more.
Build and maintain analyses for infrastructure budgets, forecasts, actuals, commitments, and variances.
Support capacity, supply, and investment decisions with scenario models, unit economics, sensitivity analysis, and clear trade-offs.
Analyze product and deal economics, including cost-to-serve, pricing scenarios, contribution margin, and the operational drivers behind profitability.
Partner with Product, Finance, and commercial teams to evaluate strategic opportunities and explain how demand, architecture, hardware, capacity, and contract assumptions affect deal margins.
Track major investments from demand and approval through procurement, manufacturing, deployment, and invoicing; identify gaps, risks, and required follow-ups.
Turn ambiguous stakeholder questions into structured workplans, gather evidence across systems and teams, and develop decision-ready recommendations.
Prepare concise executive materials, operating reviews, and written updates that explain what changed, why it matters, and what decision is needed.
Partner with Finance, Supply Planning, Engineering, Procurement, and operations teams to reconcile data, clarify ownership, and keep work moving.
Improve recurring workflows using spreadsheets, SQL, AI tools, lightweight automation, and clear documentation; help maintain trusted data and controls.

Approximately 2-4 years of experience in management consulting, business operations, strategic finance, analytics, supply chain, or another quantitatively rigorous role.
Strong structured problem-solving skills: you can break an unclear question into testable components, identify the important drivers, and synthesize a practical answer.
Experience with, or strong interest in, product economics, deal modeling, cost allocation, pricing, or margin analysis.
Comfort working with quantitative data in spreadsheets; experience with SQL, data visualization, or financial and operational modeling is helpful, or you are motivated to learn.
Clear written and verbal communication, including the ability to turn detailed analysis into concise materials for executive audiences.
Strong project-management habits, attention to detail, and the persistence to follow issues across multiple teams and systems to resolution.
Curiosity about internet infrastructure, hardware, AI Infrastructure, capacity planning, and economics; prior infrastructure experience is welcome but not required.
A practical approach to AI and automation: you use tools to move faster while validating outputs and maintaining sound judgment.
Familiarity with Google Cloud Platform or other analytics databases

 
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
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