Application Specialist - Salesforce Developer, Strategic Partnerships

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experi...

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Lead or support migrations from existing systems into Salesforce, including integration with systems of record and downstream process automation.
Gather business requirements from end-users and leadership stakeholders, then translate them into practical system design proposals and improvements.
Implement Salesforce features with a focus on automation and efficiency using Flows, Process Builder, and where needed APEX/Javascript.
Perform core Salesforce administration, including profiles, roles, validation rules, workflow rules, Lightning Flows, record types, picklists, layouts, mobile setup, and data management.
Support end users through training, user assistance, adoption support, and issue resolution.
Maintain dashboards, reporting, and Salesforce data quality to support operational visibility and decision-making.
Work cross-functionally with Commercial, Operations, Product & Tech, Commercial Excellence, Finance, Marketing, and leadership stakeholders.

3+ years of hands-on Salesforce experience for the Application Specialist role
Strong knowledge of Salesforce best practices, administration, and platform functionality.
Experience designing and implementing new processes and improving user adoption.
Understanding of relational databases, integrations, and source-to-target data mappings.
Familiarity with agile development practices, tools, and frameworks.
Strong analytical thinking, structured problem solving, and the ability to articulate complex requirements clearly.
Strong written and verbal communication skills, with a collaborative working style.
Salesforce Administrator certification and Salesforce Advanced Administrator certification.

 
 
 
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
 
 
Discover more about working at Agoda
Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife