About the Job
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and ...
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Global Distribution Operations SME & Americas Distribution Lead
Key Responsibilities
Define the global operating framework. Establish distribution standards, process ownership, and maturity roadmaps spanning receiving, put-away, storage, replenishment, picking, packing, shipping, and inventory control.
Set performance standards and governance. Define common KPIs, reporting definitions, operating reviews, and escalation mechanisms that enable consistent performance assessment and sharing of best practices across regions.
Shape network and capacity strategy. Partner with Supply Chain, Finance, and regional teams on distribution footprint, capacity planning, facility design, insource-versus-outsource decisions, and business cases for expansion.
Guide technology and transformation. Define operational requirements and priorities for WMS, TMS, ERP integration, automation, and analytics. Partner with technology teams and regional leaders to standardize processes and realize measurable benefits.
Advance global operational excellence. Lead cross-regional improvement initiatives and establish repeatable approaches to Lean, standard work, root-cause problem solving, launch readiness, and operational risk management.
Own regional operating performance. Lead the Americas distribution network through site and functional leaders, ensuring reliable execution of inbound receiving, inventory management, manufacturing replenishment, and outbound customer fulfillment.
Translate growth into execution. Develop and deliver regional operating plans, budgets, staffing strategies, and capacity plans aligned with demand, customer commitments, and manufacturing requirements; lead peak readiness and new-site ramp-up.
Deliver financial and partner performance. Own regional distribution operating budgets and productivity improvement plans. Establish service expectations and performance reviews for third-party logistics providers, partnering with Procurement and other stakeholders on commercial decisions.
Protect inventory integrity and production flow. Establish robust cycle counting, discrepancy resolution, and inventory controls. Partner with Manufacturing and Planning to improve line-side replenishment, supplier and production kanban, and material availability.
Lead safe, compliant, resilient operations. Embed safety, quality, security, and business continuity into daily execution. Partner with EHS, Quality, Trade Compliance, and Transportation teams to meet applicable requirements and resolve service disruptions.
Build organizational capability. Develop site and functional leaders, establish succession plans, and create a culture of servant leadership, clear accountability, inclusion, and continuous learning.
Influence enterprise decisions. Partner with Manufacturing, Planning, Customer Operations, Transportation, Procurement, Finance, and IT to resolve cross-functional constraints and balance service, cost, working capital, and scalability.
Lead change with discipline. Translate strategy into prioritized initiatives with clear owners, milestones, adoption plans, and benefits tracking; communicate performance, risks, and investment recommendations to senior leadership.
Required Skills & Abilities
Bachelor’s degree in Supply Chain, Operations Management, Business Administration, Engineering, or a related discipline, or equivalent relevant experience.
12+ years of progressive experience in distribution, fulfillment, logistics, or supply chain operations, including 5+ years leading multi-site operations and developing leaders.
Demonstrated accountability for regional or comparable large-scale operating performance, budgets, capacity planning, and transformation initiatives.
Experience establishing distribution standards and influencing adoption across countries, regions, or a complex matrix organization.
Strong working knowledge of warehouse operations, inventory controls, manufacturing replenishment, 3PL management, and WMS/ERP-enabled processes.
Demonstrated ability to use operational and financial data to drive decisions, build business cases, and communicate effectively with senior executives.
Experience leading distribution across the Americas and supporting global operations in a high-growth, complex hardware or manufacturing environment.
Track record of distribution network expansion, facility start-ups, automation, and enterprise systems implementation.
Lean Six Sigma, APICS/ASCM, or related certification; advanced degree in a relevant discipline.
Experience improving customer fulfillment, cost-to-serve, inventory accuracy, and productivity while strengthening safety and employee engagement.
